Effective Date: 13/09/2023
1. Shipping Information
Welcome to ULIFT, your trusted source for premium-quality gym accessories in the United Kingdom. We're committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please review our shipping policy to understand how we handle shipping for your orders.
2. Order Processing Time
- Orders are typically processed within 2 business days after payment confirmation.
- During busy periods or holidays, processing times may be slightly extended. Any delays will be communicated to you promptly.
3. Shipping Methods
- We offer a range of shipping options to cater to your needs, including standard and express services.
- The available shipping methods and estimated delivery times are displayed during the checkout process.
4. Shipping Costs
- Shipping costs are calculated based on your order's weight, destination, and selected shipping method.
- We may offer free shipping promotions from time to time, which will be clearly communicated on our website.
5. Delivery Timeframes
- Estimated delivery times vary depending on your location and chosen shipping method.
- Standard shipping typically takes 5 to 7 business days.
- Express shipping usually delivers within 3 to 5 business days.
- Local delivery can be as quick as next day
- Please note that delivery times are estimates, and we cannot guarantee specific delivery dates.
6. International Shipping
- We currently only offer shipping within the United Kingdom.
- For international customers, we recommend using a mail forwarding service with a UK address.
7. Tracking Your Order
- Once your order ships, you will receive a shipping confirmation email with a tracking number.
- You can track your order's progress using the provided tracking information.
8. Shipping Partners
- We partner with reputable shipping carriers to ensure the safe and timely delivery of your orders.
9. Order Status Updates
- You will receive email notifications throughout the shipping process, including order confirmation, shipment confirmation, and delivery updates.
10. Missing or Damaged Items
- In the rare event that your order arrives with missing or damaged items, please contact our customer support team within 14 days of receipt. We will work to resolve the issue promptly.
11. Shipping Restrictions
- Some products may have shipping restrictions due to size, weight, or legal regulations. Any such restrictions will be clearly indicated on the product page.
12. Contact Us
If you have any questions or need further assistance regarding our shipping policy or the status of your order, please do not hesitate to contact our customer support team:
uliftltd@gmail.com
Thank you for choosing ULIFT. We appreciate your business and are committed to ensuring a smooth and reliable shipping experience for your gym accessory purchases.
